Terms of Service

Effective Date: JAN 1 2026

Welcome to THE RAX (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and services, including submitting inquiries, booking our wedding and event music services, and communicating with us. By accessing our website or using our services, you agree to these Terms.

1. Services Overview

[Your Band Name] provides live music services for weddings, private events, and special occasions. Information submitted through our website is used to respond to inquiries, provide quotes, and coordinate event details.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Submit false, misleading, or fraudulent information

  • Attempt to interfere with the website’s functionality or security

  • Use the website for spam or unsolicited marketing

We reserve the right to restrict access or terminate use if these Terms are violated.

3. Information We Collect

When you fill out our contact or booking forms, we may collect:

  • Name

  • Email address

  • Phone number

  • Event details (date, location, type of event, preferences)

This information is used solely to communicate with you, provide quotes, and deliver our services.

4. Privacy and Data Use

We respect your privacy. Information you provide:

  • Will not be sold to third parties

  • May be shared with trusted vendors only as necessary to fulfill your event (e.g., coordinators, venues)

  • Is stored securely and retained only as long as necessary for business or legal purposes

By submitting your information, you consent to this use.

5. Booking and Payments

  • A booking is confirmed only after a signed agreement/contract and receipt of a deposit.

  • Payment terms, including deposit amounts, balances, and due dates, will be outlined in your contract.

  • Failure to make payments on time may result in cancellation of services.

6. Cancellations and Refunds

  • Cancellation policies, including refund eligibility, will be detailed in your contract.

  • Deposits are typically non-refundable unless otherwise stated.

  • In the unlikely event we must cancel, we will make reasonable efforts to assist in finding a replacement or provide a refund as outlined in the agreement.

7. Client Responsibilities

Clients agree to:

  • Provide accurate event details

  • Ensure a safe and appropriate performance environment

  • Obtain any necessary permits, permissions, or venue approvals

  • Provide adequate space, power, and access for performance

8. Performance Conditions

Our performance is subject to:

  • Venue rules and regulations

  • Safety considerations (weather, equipment safety, etc.)

  • Reasonable accommodations for setup and performance

We reserve the right to refuse or stop performance if conditions are unsafe or violate agreed terms.

9. Intellectual Property

All content on this website, including text, images, videos, and audio recordings, is owned by or licensed to [Your Band Name]. You may not copy, reproduce, or distribute content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for services

11. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their content, policies, or practices.

12. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms or our services, please contact us:

THE RAX
Email: BOOKING@RAXTHEBAND.COM
Phone: (708) 526-8320

By using our website or submitting your information, you acknowledge that you have read and agree to these Terms of Service.